Acceptable Terms on Fair Use

Acceptable Terms on Fair Use for Promos with Unlimited Offers

The Acceptable Terms on Fair Use for Salaam unlimited promos is aligned with industry practice of telecommunications providers all over the world. It is intended to ensure that all customers get to equally share an enjoyable experience using salaam services. As such, the Acceptable Terms on Fair Use may be used to protect Salaam customers against entities or persons utilizing Salaam services in a manner that runs counter to the intent of the promo, fraudulent, or exceeding normal standards of use.

In your purchase or use of our products and services, you agree to our Acceptable Terms on Fair Use and agree to be bound by the policy.

Please see below the terms relating to the unlimited service/promo that you have subscribed for.

  • 1. Available to active salaam subscribers.
  • 2. Applicable to salaam-to-salaam, salaam-to- other network calls and/or text+ data only.
  • 3. Salaam provides unlimited texts, unlimited calls or unlimited texts + calls + data to be used from your mobile phone for private, personal, non-commercial purposes.
  • 4. Unlimited promos may not be used with any other device other than your mobile phone or in a way that adversely impacts the service to other salaam Prepaid and Postpaid subscribers.
  • 5. Salaam shall implement policies to ensure that all subscribers get to equally share an enjoyable call and text experience. This policy is designed to protect those who might be affected by the few subscribers who use the unlimited promos for activities other than its intended use. Acceptable Terms on Fair Use applies:
    1. To sending of spam or unsolicited bulk messages like political and promotional advertisements, financial loans or recruitments.
    2. If your usage of unlimited calls /unlimited texts /unlimited calls ,unlimited texts, and Data is unreasonably high.
  • 6. Your usage of an unlimited promo is excessive or unreasonable as defined below:
    1. It is unreasonable/excessive if your usage adversely affects the Salaam network and another salaam subscriber's use or access to Salaam services.
    2. Excessive use means calls or text usage per day is significantly higher than one's normal usage.
  • 7. If Salaam reasonably suspects that you are not acting in accordance with the Acceptable Terms on Fair Use, Salaam reserves the right to suspend your unlimited subscription and charge you under regular rates, or disconnect your account.
  • 8. We reserve the right to vary the Acceptable Terms on Fair Use without prior notice.